Terms of Service

1. Acceptance of Terms

By accessing or using Scaylr at scaylr.io ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

2. Description of Service

Scaylr is a browser-based batch mockup generator that allows users to upload PSD templates and design images and generate product mockup images. All file processing occurs client-side in your browser — your files are not uploaded to our servers.

3. Accounts and Registration

Some features require a Scaylr account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information when creating an account. You must be at least 16 years old to create an account.

4. Subscriptions and Billing

4.1 Free Plan

The Free plan is available to all users without a subscription. Exports from the Free plan include a Scaylr watermark. Usage may be subject to session limits as described on the pricing page.

4.2 Paid Plans

Paid plans (Starter and Pro) are billed on a monthly or annual basis as selected at checkout. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

4.3 Free Trial

New paid subscribers receive a 7-day free trial. Your payment method will be charged at the end of the trial period unless you cancel before the trial ends.

4.4 Saved Templates (Storage)

Starter includes 5 GB and Pro includes 20 GB for templates you save to your account, including templates made with Mockup from a photo. Each file can be up to 1 GB and must be a Photoshop template (PSD or PSB). Storage is part of an active plan or trial. If your plan or trial ends, your saved templates are locked and kept for 30 days; if you start a plan again within that time, they are back as they were. After 30 days they are permanently deleted. If you move from Pro to Starter while using more than 5 GB, nothing is deleted, but you can't save new templates until you are under the limit.

4.5 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes take effect at your next renewal date.

4.6 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. You retain access to paid features until that date.

5. Refunds

Please refer to our Refund Policy for full details. All plans include a 7-day free trial. We do not offer refunds after a charge has been processed. You may cancel at any time to prevent future charges.

PSD templates bought in our shop are digital files delivered immediately after payment. Once a file has been downloaded, the purchase cannot be refunded or cancelled (see Template purchases). If a file is faulty or does not match its description, contact us and we will fix it or refund you.

6. Acceptable Use

You agree not to use Scaylr to:

• Upload or process content that infringes any third party's intellectual property rights
• Generate mockups of counterfeit, fraudulent, or illegal products
• Attempt to reverse engineer, scrape, or automate the Service in ways not intended
• Circumvent usage limits or share account credentials with others
• Upload malicious files or attempt to interfere with the Service
• Use the Service for any unlawful purpose

7. Intellectual Property

7.1 Your Content

You retain full ownership of the PSD templates and design images you use with Scaylr, and of the mockups you generate. You are solely responsible for ensuring you have the rights to use any templates or designs you upload.

When you save templates to your account, you confirm that you may store and use them (for example under the licence of a template you bought). We keep them only to provide the service to you: we don't share, sell or show them to anyone, and we claim no rights to them. We may remove saved files that are not templates or that break section 6.

7.2 Scaylr IP

The Scaylr platform, branding, and software are owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our permission.

7.3 Free Templates

Free templates available in the Scaylr library are provided for use with Scaylr and may not be redistributed or resold as standalone files.

You may use the mockups and videos you make with Scaylr library templates in your own product listings (including Etsy, Shopify and other marketplaces), your shop, ads and social media, including for commercial purposes. Scaylr created the template scenes and authorises this use. You may not resell or share the template files themselves.

7.4 Templates Bought in the Shop (PSD Licence)

When you buy a PSD template from Scaylr, we grant you a personal, non-exclusive, non-transferable licence to use that template file.

You may:

• Use the template to create images of your own products: product listings, your online shop, ads, social media posts and other marketing materials
• Use it for as many products and images as you like, including for commercial purposes
• Edit the template for your own use

You may not:

• Resell, share, give away or upload the template file itself, or edited copies of it, anywhere (including mockup or template marketplaces, file-sharing sites and design communities)
• Include the template file in any product that others can download

The images you create with the template are yours to use. The template scenes are created digitally; the preview images on each template page show exactly what the file contains. Each download includes a copy of this licence.

7.5 How Template Scenes Are Made

Scaylr's template scenes are created digitally, including with generative AI tools. The people, rooms and objects shown are not real and do not depict identifiable individuals. The preview images on each template page show what the file contains. When you use mockups in your listings, you are responsible for following the rules of the marketplaces you sell on (for example Etsy's Listing Image Requirements) and applicable laws, including any disclosure rules for AI-generated images or AI-generated people (such as California's SB 1050 from 1 January 2027).

7.6 Using Templates Through the Scaylr API

If you use the Scaylr API (see section 16), these rules apply on top of 7.1 to 7.5:

• Library templates: on a paid API plan (a monthly API plan or pay-as-you-go credits), you may use the mockups you make with Scaylr library templates for your own products and in your end customers' product listings, shops, ads and social media, including for commercial purposes. We never provide the template files through the API. Your app or service must not let anyone download the template files, rebuild or offer the Scaylr template library as its own collection, or sell the mockups as stock images.
• Sandbox: mockups made with a free Sandbox key are for testing your integration only and may not be published or used in listings.
• Templates bought in the shop: PSD templates bought in the Scaylr shop (7.4) can only be used through the API by the account that bought them, for that account's own products. They may not be used to make mockups for other people.
• Your own templates and designs: you are responsible for having the rights to every design and PSD you upload or render through the API, and for your end customers' designs (7.1).
• Template scenes made with AI: if you show or pass on mockups to your end customers, you must tell them how template scenes are made (7.5), so they can follow marketplace rules and disclosure laws for AI-generated images.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that results will meet your requirements. Browser-based processing depends on your device's capabilities — we cannot guarantee processing speed or outcome for all PSD files.

9. Limitation of Liability

To the maximum extent permitted by law, Scaylr shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business, arising from your use of or inability to use the Service. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Scaylr from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your infringement of any third party's rights.

11. Termination

We reserve the right to suspend or terminate your account at our discretion if you violate these Terms. You may terminate your account at any time from your account settings or by contacting us at info@scaylr.io.

12. Inactive Account Policy

To keep our service secure and our database clean, we automatically remove inactive accounts:

• Unverified accounts are deleted after 30 days if the email address has not been verified.
• Inactive free accounts with no login activity for 12 months may be deleted. Paid accounts and accounts with billing history are not affected.

We may send a reminder email before deleting an inactive account. If your account is deleted, you can always create a new one.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless local consumer protection laws in your country require otherwise. If you are an EU consumer, you may also have the right to bring proceedings in the courts of your country of residence.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the new Terms. We will notify you of material changes by email or prominent notice on the website.

15. Contact

For questions about these Terms, contact us at info@scaylr.io.

16. Scaylr API

The Scaylr API (api.scaylr.io) lets software make mockups with Scaylr without using the website. These Terms apply to it in full; this section adds what is specific to the API.

• Keys: API keys belong to your Scaylr account. Keep them secret, use them only from your own servers, and don't share or sell them. You are responsible for everything done with your keys. If a key may have leaked, revoke it in your API dashboard straight away.
• Plans and limits: each API plan includes a number of renders per month, and credits can be bought on top. Unused plan renders don't carry over; credits don't expire. Renders that fail are not counted. When your renders run out, new jobs are refused until the next month, a plan change or new credits. Technical limits (requests per minute, jobs per hour, renders per day) apply to every key, and you may not get around them, for example by creating extra accounts or keys. Paid API plans renew and can be cancelled like other subscriptions (section 4).
• Sandbox: the free Sandbox plan is for building and testing an integration. Its renders carry a watermark and may not be published.
• Templates: the licence for using templates through the API is in section 7.6.
• Acceptable use: section 6 applies to everything sent to the API. Don't send illegal or infringing content, or designs you have no right to use, and don't use the API to attack, overload or copy the Service. We may suspend or revoke a key, delete its results, or close an account if it is used for abuse or breaks these Terms.
• Support: email info@scaylr.io; we aim to reply within 24 hours.
• Results: mockups made through the API are stored at unguessable but public links and are deleted, together with the job records, 30 days after the job was created. Uploaded designs are deleted when the job finishes. Keep your own copies.
• No uptime guarantee: the API is provided "as is" and "as available", as described in section 8. We don't promise any particular uptime, speed or that every PSD will render, and we may change or retire endpoints, giving notice where we reasonably can. Our liability is limited as in section 9.